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Water Services Regulatory Management System - (WSRMS)
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System Version: 2.0
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Level: National
KPI Dashboard
Key Performance Indicators Translated KPI Score Required score Compliance Trend & Target
KPI 1: Access to water supply [Overall KPI compliance score] 3.987 3 KPI compliance score: 3 Trend [Based on historic data]: upwards - trend
KPI 2: Access to sanitation [Overall KPI compliance score] 3.061 3 KPI compliance score: 3 Trend [Based on historic data]: stable - even plato
KPI 3: Free Basic Water [Overall KPI compliance score] 3.474 3 KPI compliance score: 3 Trend [Based on historic data]: stable - even plato
KPI 4: Free Basic Sanitation [Overall KPI compliance score] No data 3 KPI score required: 3 Trend [Based on historic data]: stable - even plato
KPI 5: Drinking Water Quality [Overall KPI compliance score] 0.020 4.5 KPI score required: 4.5 Trend [Based on historic data]: stable - even plato
KPI 6: Wastewater quality [Overall KPI compliance score] 0.991 3 KPI score required: 3 Trend [Based on historic data]: stable - even plato
KPI 7: Customer service standards [Overall KPI compliance score] 2.375 2.5 KPI score required: 2.5 Trend [Based on historic data]: stable - even plato
KPI 8: Institutional effectiveness [Overall KPI compliance score] 1.995 3.5 KPI score required: 3.5 Trend [Based on historic data]: stable - even plato
KPI 9: Financial performance [Overall KPI compliance score] 0.678 4 KPI score required: 4 Trend [Based on historic data]: stable - even plato
KPI 10: Strategic asset management [Overall KPI compliance score] 2.502 3 KPI score required: 3 Trend [Based on historic data]: stable - even plato
KPI 11: Water use efficiency [Overall KPI compliance score] 2.000 3 KPI score required: 3 Trend [Based on historic data]: stable - even plato
 
 
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