Home

Archive

Water Conservation

Community Development

Water Education

LAWSI

IMP

 

About Us

 

Programs

 

Links

 

Documents

 

Questions & Answers

 

People

 

 

WATER CONSERVATION AND WATER DEMAND MANAGEMENT STRATEGY FOR THE INDUSTRY MINING AND POWER GENERATION SECTOR

 

(DRAFT COPY FOR FINAL APPROVAL)

 

March 2003

 

Published by

 

Department of Water Affairs and Forestry

Private Bag X313

PRETORIA

0001

Republic of South Africa

 

Tel: (012) 336-7500

 

 

Copyright reserved

 

No part of the publication may be reproduced in any

manner without full acknowledgement of the source

 

 

…………….

 

 

This report should be cited as:

 

Department of Water Affairs and Forestry, 2003. Water Conservation and Water Demand Management Strategy for Industry, Mining and Commercial water use sector


TABLE OF CONTENTS

PLENARY – DEFINITIONS, GLOSSARY of terms.. 3

List of Acronyms.. 5

INTRODUCTION.. 6

1        Conceptual perspective.. 6

2        Contextual perspective.. 6

3        Aim, purpose and scope.. 7

4        DWAF’s mission statement.. 9

5        Process in the development of the Strategy.. 9

SECTION A: PRINCIPLES AND CONCEPTS OF WC/WDM.. 10

6        BACKGROUND.. 10

6.1         WATER REQUIREMENTS.. 10

6.2         WATER use.. 10

6.3         REGULATORY FRAMEWORK.. 11

6.4         The role of DWAF. 12

6.5         WC/WDM role of DWAF. 12

6.6         THE USER SECTOR.. 13

7        principles of wc/wdm.. 14

7.1         Fundamental principles.. 14

7.2         Definitions of key concepts.. 14

8        The role of WC/WDM for the industry, mining and POWER GENERATION water use  sector.. 17

8.1         Consumer perspective.. 17

8.2         Water authorities and Government perspective.. 18

SECTION B: FRAMEWORK OF ACTION.. 20

9        national and regional framework of activities.. 20

9.1         cLASSIFICATION OF BUSINESSES.. 20

9.2         benchmarking.. 22

9.3         demand targets and performance auditing.. 24

9.4         Water conservation programme.. 26

9.5         COMMUNICATION, PUBLIC AWARENESS AND EDUCATION.. 28

9.6         INSTITUTIONAL ASPECTS.. 31

CONCLUSION.. 35

 

 

PLENARYDEFINITIONS, GLOSSARY of terms

 

Area of supply of a water board: The area which the board is legally entitled to supply water services to water services authorities as determined by the Minister of Water Affairs and Forestry

 

Businesses: Reference is made in this document to the term “businesses”, which is used to describe the collective business concerns in the industry, mining and commercial water use sector.

 

Consumptive use: “Consumptive use” of water refers to the water that is utilised by businesses in closed processes that do not generate wastewater and which effectively remove that water from the water cycle.  A bottling plant is an example of a business that has closed processes where large volumes of consumptive use occur.

 

Demand-side management: Any measure or initiative that will result in the reduction in the expected water usage or water demand.

 

Distribution management: Any function relating to the management, maintenance and operation of any system of structures, pipes, valves, pumps, meters or other associated equipment, including all mains, connection pipes and water installations that are used or intended to be used in connection with the supply of water.

 

Inefficient use of water: Water used for a specific purpose over and above the accepted and available best practises and benchmarks or water used for a purpose where very little benefit is derived from it.

 

Integrated Resource Management: A way of analysing the change in demand and operation of water institutions that evaluates a variety of supply-side and demand-side management measures to determine the optimal way of providing water services. 

 

Non-consumptive use

“Non-consumptive use” is the term used to describe the water that is utilised by businesses in open processes that generate wastewater and which can be recycled or discharged back into the water cycle for use by other users.  It should be noted that many open processes are not efficient and that they often contain an element of consumptive use.  Cooling is an example of an open process that can consume significant quantities of water, but which also discharges water.

 

Retro-fitting: The modification, adaptation, or replacement of an existing device, fitting or appliance.

 

Supply-side management: Any measure or initiative that will increase the capacity of a water resource or water supply system to supply water.

 

Unaccounted for water: The difference between the measured volume of water put into the supply and distribution system and the total volume of water measured to authorised consumers whose fixed property address appears on the official list of water services authorities.

 

Water Institutions: Water institutions include both Water Management Institutions and Water services institutions as defined in the National Water Act and the Water Services Act respectively.

Water Wastage: Water lost through leaks or water usage, which does not result in any direct benefit to a consumer or user.

 

Water Conservation: The minimisation of loss or waste, care and protection of water resources and the efficient and effective use of water

 

Wastewater discharge: In this document, the term “wastewater discharge” is used very loosely and refers to both the quality and the quantity of water discharged.  It refers to the discharge to sewer systems as well as to open river systems.  Furthermore, the term also covers the diffuse discharge of polluted water into open river systems.

 

Water Demand Management: The adaptation and implementation of a strategy by a water institution or consumer to influence the water demand and usage of water in order to meet any of the following objectives: economic efficiency, social development, social equity, environmental protection, sustainability of water supply and services, and political acceptability.

 

Water utilisation

The term “water utilisation” is used to describe both the consumptive and the non-consumptive uses of water by the businesses, whether it is raw or potable water.

 

 


List of Acronyms

 

CP/WM           Cleaner Production / Waste Minimisation

 

CMA               Catchment Management Agency

 

          CMS                Catchment Management Strategy

 

IMP                 Industry, Mining and Power Generation sector

 

IP                     Integrated Planning

 

IWRM             Integrated Water Resource Management

 

JASWIC          Joint Acceptance Scheme for Water Installation Components

           

KPIs                Key performance indicators

 

MIS                 Management Information System

 

NWA               National Water Act

              

NWRS             National Water Resource Strategy

 

UAW               Unaccounted for water

 

WC                  Water Conservation

           

WDM              Water Demand Management

              

WRC               Water Research Commission

 

WSA               Water services authorities

           

WSDP             Water Services Development Plans

 

WSI                 Water services institutions

 

WDCS             Waste Discharge Charge System

 

  

 


INTRODUCTION

Conceptual perspective

 

It is often mentioned that South Africa’s fresh water resources will be fully utilised within the next twenty to thirty years if the current growth in water demand is not altered.  Conversely it can be argued that there is as much water as we will ever need in the sea considering that the technology exists to desalinate water.  The question that needs to be asked is whether South Africa can afford to pursue such options and what might the economic, social and environmental costs be of continuing to utilise current available fresh water resources inefficiently.  The opportunity for Water Conservation and Water Demand Management (WC/WDM) exists because consumers generally use water for the service they derive from it and not for the water itself.  Through new technologies combined with a change in behaviour water usage can be reduced significantly without necessarily affecting the desired outcomes, quality of life or economic growth.

 

The need for WC/WDM in the Industry, Mining and Power generation sector is essential and of high priority despite the fact that this sector uses less than 10% of South Africa’s fresh water resources.  Together with the water services and domestic water use sector, they have the largest expected growth in demand, requiring the continuous development of new water resources and infrastructure.  The need and opportunities for WC/WDM are not limited to water resource considerations and are also based on economic efficiency objectives due to the significant cost for the provision of new water resource augmentation schemes and bulk water supply infrastructure.  Currently it is estimated that the industry sector could achieve significant savings in avoided water costs by introducing more water efficient practises. WC/WDM can result in both direct reductions in the cost of water purchased by consumers and also avoid or postpone large increases in the unit cost of water by postponing the need for new expensive infrastructure.

 

The WC/WDM paradigm and the principles proposed in the strategy integrate a number of requirements promulgated in the Water Services Act (No. 108 of 1997), and the National Water Act (No. 36 of 1998), (NWA).  The strategy and support documents are also directly linked to other polices and legislation and in particular to the series of water quality management polices developed by DWAF and the National Environmental Management Act (NEMA) and the “Aide –Mẻmore” policy for mines developed by the Department of Mineral and Energy Affairs.

Contextual perspective

 

The WC/WDM strategy for the Industry, Mining and Power generation sector is one of three WC/WDM sectoral strategies currently being developed by the Department of Water Affairs and Forestry (DWAF).  The other two are:

 

a)      Water Services (including domestic), and

b)      Agriculture

 

The integration of all sectoral strategies is the basis of the national Water Conservation and Water Demand Management strategy.  Elements of the overall WC/WDM strategy will form part of the national water resource strategy (NWRS) and will be implemented through the framework of the NWA.

 

The development of the sectoral strategies is based on the concepts developed in the WC/WDM national strategy framework document published by DWAF in May 1999.

 

The purposes for developing these sectoral strategies are:

 

a)      to provide the detail of specific WC/WDM strategies which would be acceptable for application in the various sectors;

 

b)      to provide the framework that WC/WDM strategies and plans can be developed, and

 

c)      to allow for broader consultation for the development of the National WC/WDM Strategy.

 

Aim, purpose and scope

 

Aim

 

The aim of the WC/WDM strategy for the Industry, Mining and Power generation sector, is to contribute to effective and efficient water resource utilisation and to ensure sustainability and economic efficiency in water supply.

 

The strategy describes WC/WDM activities and functions for the water institutions responsible for supply, the industrial / commercial water users and for organisations representing such entities.

 

It is recognised that often economic and financial factors are more significant to the current challenges and needs of the industrial / commercial water use sector and that consumers receive water from both water management institutions (WMI) and water services institutions (WSI).  The approach adopted therefore in developing the WC/WDM strategy is to combine and integrate water resource and water services planning considerations.

 

Objectives

 

There are two main objectives of the WC/WDM strategy for the Industry, Mining and Power generation sector.  The first is to describe the principles, concepts and need for WC/WDM in South Africa and the second is to develop a framework of action to be implemented.  The strategy document is divided into four sections, namely:

 

a)      Introduction

 

b)      Principles and the need for WC/WDM

 

c)      Framework of action

 

d)      Conclusion

 

The framework of action consists of objectives and activities for water institutions, and various stakeholders in the various sub sectors.  More detailed guidelines specific to each of the sub-sectors (industrial consumers, mining consumers and commercial consumers) will be developed and referenced as appendices to this strategy. The aim of these guidelines will be to describe in more detail the recommended activities specific to each sub sector.

 

In order to ensure the development and implementation of WC/WDM in this water use sector the sectoral strategy also includes a number of governance and regulatory elements.  The governance, regulatory elements and key aspects of the WC/WDM strategy for the Industry, Mining and Power generation sector are included in the National Water Resource Strategy and are aligned with the requirements in the Water Services Act (No. 108 of 1997).

 

The intention is to promote the implementation of WC/WDM through a balanced approach combining support, incentives and regulations. 

 

Applicability of a generic strategy

 

Given the diversity in both nature and size of the activities undertaken by the various businesses in this User Sector, and the varying water requirements, it is was decided that it was not practical for “one-size-fits-all” strategies to be developed.  The general approach by water institutions promoting WC/WDM to consumers is however very similar.  This strategy therefore identifies generic management aspects by water institutions and a recommended plan of action for each of consumer groups.  The recommended “plan of action” is in the form of specific adaptive strategies that each consumer needs to adopt according to their specific circumstances.  These will be linked to the strategy document at a later stage as appendices.

 

Scope

 

The focus groups for these proposed strategies are the industry, mining and commercial water use sectors.  The strategy also covers the roles of DWAF and the other water institutions that are required or expected to be involved in managing and promoting WC/WDM.  Although DWAF is expected to assume a regulatory role, many of the proposed functions follow a partnership approach with less emphasis on regulation and more on facilitation and support.

 

It has to be noted that the power generation water use sub-sector is generally included in this strategy, however a specific framework of action for power generation users has not yet been developed.  The reason is due to the complicated nature regarding water supply for power generation and due to the significant cost implications regarding any changes in water usage. It is DWAF’s intension however to develop such a framework of action and publish them in future revisions of the strategy.

 

Although the strategy is aimed at all industrial, mining and commercial entities, some of the functions described in the strategy are not feasible for small consumers.  As a target the functions described for all three groups of consumers is applicable if they have an average consumption of 1 Megalitre per month.

 

Water conservation usually refers to both water quality and water quantity considerations.  Due to the extensive work already done by DWAF with regards to the development of policies, strategies and guidelines on Water Quality Management, the WC/WDM strategy excludes water quality considerations and focuses mainly on water quantity considerations.  Cross-reference and alignment is made however to the water quality management policies and strategies.

 

Updating the strategy

 

Effective management requires continuous dynamic review and adaptation of policies and strategies.  This strategic plan will therefore be subjected to perpetual revision and no ‘final’ version of the plan is foreseen, only a ‘latest’ update or revision.

 

Business representatives

 

This strategy document has been developed on the premise that the User Sector is well organised and structured with a full complement of Institutions and Chambers that represent all the interests of the various business categories.  Furthermore, it is assumed that interactions in terms of both the development and implementation of these strategies will take place with these business representative forums.  During implementation of the strategies, appropriate business representatives will be urged to utilise existing forums, such as those established to fulfil environmental audit functions.  Failing this, appropriate business representatives will be urged to form Water User Associations (WUA).

 

DWAF’s mission statement

 

As a national department the Department of Water Affairs and Forestry has the responsibility of developing the necessary policies, regulations and programmes to ensure the effective and sustainable management of water resources and the effective and sustainable delivery of water services to all South Africans.  A key aspect of DWAF’s role is to promote Water Conservation and Water Demand Management and this is highlighted in the mission statement of the Department.  The table below illustrates the mission statements of DWAF and the role of  Water Conservation.

 

Table 1: DWAF’s mission statement and the role of the WC

Mission statement

Role of WC

a)           Conserving, managing and developing our water resources and forests in a scientific and environmentally sustainable manner in order to meet the social and economic needs of South Africa, both now and in the future

Take a leadership role in ensuring the conservation of our water resources in a scientific …….

 

Support CMA to ensure the management of our water resources in a scientific ….

b)           Ensuring that water services are provided to all South Africans in an efficient, cost-effective and sustainable way

Assist the Water Services chief directorate to ensure that water services are provided in an efficient, cost-effective and sustainable way.

c)           Managing and sustaining our forests, using the best scientific practice in a participatory and sustainable manner

Promote WC in the Forestry water use sector

 

d)           Educating the people of South Africa on ways to manage, conserve and sustain our water and forest resources

Take a leadership role in ensuring the people of S.A. are educated on ways to manage, conserve and sustain our water resources (forestry excluded)

e)           Co-operating with all spheres of Government, in order to achieve the best and most integrated development in our country and region

Adopt a partnership and co-operative governance approach with all projects and functions initiated by the D:WC

Process in the development of the Strategy

 

This strategy is the result of a process that began with an initial combined workshop in July 1999 and has included:

 

a)      Distribution of the draft document to all workshop participants for comment

b)      Review of all comments received by a steering committee

c)      Further individual workshops with the Industry, Mining and Power generation sectors

d)      Distribution of the edited version to a wider scope of key role players and interested parties for comment

e)      Consolidation and final review based on all comments received by the steering committee

f)        Submission of strategy to DWAF’s management structures for review

 


SECTION A: PRINCIPLES AND CONCEPTS OF WC/WDM

BACKGROUND

 

In order to develop any strategy, critical review should be made up front to provide the context within which the strategies will be developed.  Although the promulgated water legislation provides the context from a policy basis, and the National Strategy Framework provides much of the high level strategic context, further assumptions are required to contextualise the detailed strategies and action plans for this particular Water User Sector.

WATER REQUIREMENTS

 


Figure 1: Water usage distribution in South Africa (1996)

 
The industry, mining, commercial and power generation water use sector accounts for more than 10% of the total of 20 x 109m3 of water used annually in South Africa.  Figure 1 shows that the mines and large industries outside of the municipal areas use some 1.6 x 109m3/yr, or 8% of the total usage.  The domestic and urban User Sector also supports industries, although these are generally of a smaller nature.  Total use by this sector is 2.2 x 109m3/yr, which is 11% of the total.  It is estimated that 20% of the water used in the domestic and urban User Sector in the major centres is by smaller industries, thereby bringing the total use by the sector to above 10%.

As would be expected, most of the industrial, mining and power generation businesses are concentrated in Gauteng and the surrounding areas.  There are, however, significant users in this sector in KwaZulu-Natal and the Western Cape.

WATER use

 

Unfortunately, there is no consolidated database of information regarding water services and water use within the industry, mining and commercial water use sector.  As a result, the understanding about the use of water by the Sector is limited to anecdotal information.  There is, however, a broad range of uses, and any one business may use water for one or more of the following functions:

·        Domestic: Most office accommodation is fitted with kitchens, toilets and bathrooms, all of which can contribute significantly to the water use of a business.  Furthermore, many larger businesses, such as mines, provide housing for their employees.  The water requirements for day-to-day living purposes, such as health and hygiene, are the same as those in any other urban centre.

·        Irrigation: Certain businesses develop landscaped gardens and lawns which are maintained to provide a pleasant aesthetic environment and which promote a good corporate image.  These tend to be well watered, on top of which, many of the gardens contain exotic plants, which are thought to have substantially higher water requirements than indigenous plants.

·        Process: One of the major uses of water in the Sector is that related to the actual manufacturing processes and the end product.  Water use may be consumptive, such as the water used to manufacture a product in a bottling factory that is then distributed for consumption.  It may also be non-consumptive, such as the water used to die fabrics in a textile industry that is then discharged to a waste water system.

·        Cleaning: Although water use for cleaning can be related to a process, it is also used for non-process related cleaning purposes.  The washing down of the floors of premises or the cleaning of a fleet of vehicles are such examples, and which can result in significant usage.

·        Cooling: Again, cooling is often process related, however, there are a number of non-process related cooling requirements, which utilise water.  Refrigeration and air conditioning are typical examples thereof.

·        Fire fighting: Reticulation systems in businesses are often designed to meet the requirements of fire fighting, which often well exceed the requirements for the other water uses within a business, especially in terms of pressure.  The levels of service for the other uses may therefore be excessive leading to excessive use.

·        Water treatment: Certain businesses treat their own water to achieve the standards necessary for their process requirements.  Furthermore, some businesses also have to treat their effluent to a standard to meet receiving water quality objectives or the requirements to discharge into local sewer systems.  Often these treatment facilities are inefficient which may lead to significant quantities of water being wasted.

REGULATORY FRAMEWORK

1.1.1        Water resources

The National Water Act (No. 36 of 1998) regulates the management of the water resources.  This Act provides for the regulation in the use of water through a system of water licensing, water allocation and water use charges.  Furthermore, it also provides for the setting up of regional authorities to provide the regulations and monitor compliance, namely Catchment management Agencies.  The Act also promotes water users to create organised bodies to represent regional level constituencies on issues of water resources management through the provision of Water User Associations.

Those businesses that are responsible for providing their own water services will have to comply with the requirements of the NWA and any regulations promulgated in terms of the Act.

1.1.2        Water Services

The Water Services Act (No. 108 of 1997) regulates the provision of water services.  This Act allows for Water Services Providers to be responsible for the provision of water services to the end consumers.  At present, most of the Water Services Authorities fulfil the functions of Water Services Providers, although these functions can be contracted out to third parties such as Water Boards or private sector companies.  Water Services Authorities are essentially the local government structures such as the Local Councils in the urban areas and the Regional Councils in the rural areas.

Those industries that are provided with water services from a Water Services Provider will have to comply with the requirements of the Water Services Act and any regulations promulgated in terms of the Act.  The Water Services Providers will in turn have to comply with the requirements of the NWA.

It should be noted that according to the Water Services Act, certain industries are defined as Water Services Intermediaries in that the supply of water is incidental to their core activities.  As such, they should not be seen to take on the responsibilities of Water Services Authorities or Water Services Providers.

 

The role of DWAF

 

The role and function of DWAF has changed since the introduction of the new Water Services and National Water Acts.  Historically, the department’s role was mainly focused on the development and protection of water resources.  Its role now can be divided into the three components listed below.

 

Firstly, as a regulator of the water industry, to ensure the best interests of the entire population and the environment.  As custodian of the two new water acts, the department’s regulatory functions extend to both Water Services and Water Resources.  Two of the main objectives of this role are to ensure that all South Africans have access to basic water services, and to ensure adequate water in our rivers to protect the aquatic eco-systems.  For this purpose the priority allocation of all available water is to the environmental reserve and to provide basic water needs.

 

Secondly to ensure the availability, protection and sustainability of water resources.  This does not mean the continuous development of new dams and transfer schemes, and does include the implementation of WC/WDM.

 

The third role is to assist the local authorities to ensure the provision of water services.  Due to the institutional and financial constraints of some local authorities the department is directly involved in a number of projects to provide water services to millions of people particularly in poor rural and peri-urban areas.

 

One of the cornerstone principles of all three roles of the department is the efficient and sustainable use of water.

 

WC/WDM role of DWAF

 

In line with the government’s new role, DWAF took the responsibility to develop appropriate policies and strategies that will result in the efficient utilisation of water by all water consumers in South Africa.  Some of the specific functions include the following:

 

a)      ensure the development of guidelines, standards and tools to support the implementation of WC/WDM within water institutions;

b)      promote and encourage the implementation of WC/WDM to water institutions;

c)      monitor, regulate and establish adequate governance to ensure the implementation of WC/WDM;

d)      co-ordinate the development of a water conservation ethic throughout South Africa;

e)      ensure the implementation of integrated resource planning in water resource planning;

f)        co-ordinate and co-operate with other government departments to facilitate the implementation of WC/WDM.

 

The approach adopted in the development of the WC/WDM strategy is not only that of a regulator but is balanced with providing support and incentives.  The Department recognises that if WC/WDM is to be implemented as a long-term strategy, it is necessary to focus on an approach that is not punitive but maximises the benefit to all concerned.  WC/WDM measures will need to be implemented by both water institutions and the consumers.  Unlike “supply side” management options, the government obviously cannot implement “demand-side” management measures.  Its role is to promote, support and, where necessary, regulate to ensure the implementation of WC/WDM.

 

This approach is currently feasible because of the significant opportunities of WC/WDM, where water savings can be achieved to the benefit of both the consumer and government.  The situation may change in the long term when the objectives of the government and individual consumers could differ once most of the feasible opportunities of increasing water efficiency have been achieved.

 

The ethos of the Department’s approach can be summarised as partnerships, customer focus and planning integration.  This approach and ethos is imperative to ensure that consumers embrace WC/WDM and the full potential of WC/WDM is recognised.

 

THE USER SECTOR

 

As alluded previously, businesses in this User Sector can be classified into two broad categories, namely:

 

a)      those who provide their own water services (mainly the mines, power stations and large industries); and

b)      those who are serviced by Water Services Providers (mainly the smaller industries).

 

Although many of the water conservation issues faced by the various businesses are similar, there are some subtle differences that arise from the divergent responsibilities for water services provision and water resources management.

 

Regulation of those businesses that provide their own water services will be the responsibility of Catchment Management Agencies (CMA).  The primary mechanisms of regulation will be:

 

a)      the National Water Resources Strategy (NWRS);

b)      the specific catchment management strategies (CMS);

c)      the water use charges;

d)      the regulations requiring that a water use be registered; and

e)      the conditions and requirements for the issue of general authorisations and licenses.

 

Water Services Providers will regulate those businesses that are serviced by them.  They in turn will have to comply with the requirements of the NWA.  The primary mechanisms of regulation will be:

 

a)      the specific bylaws of the local authority;

b)      the model water services bylaws of DWAF;

c)      various regulations proclaimed in terms of the Water Services Act (No. 108 of 1997); and

d)      through the water services development plans (WSDP).


principles of wc/wdm

 

Fundamental principles

 

The WC/WDM strategies are based on three fundamental principles described below.  These principles are founded on the understanding and need of the three concepts of Water Conservation, Water Demand Management and Integrated Planning.  Definitions and further explanation on the meaning of these terms are also described in this chapter.

 

a)           Water Institutions should strive to supply water in an efficient and effective manner minimising water losses and promoting WC/WDM to their consumers.

Water institutions who are responsible for supplying water to consumers such as Water services institutions or Water Use Associations should ensure that they reduce the level of leakage in any water works or water services works that they are responsible for and implement measures that promote WC/WDM to their consumers.

 

b)          Consumers should not waste water and should strive to use water efficiently.

Water wastage can be defined as the use of water without deriving any direct benefit.  The non-efficient use of water can be described as water used over and above the accepted benchmark for a specific purpose or water used where very little benefit is derived.  All consumers in South Africa should prevent wasting water and should strive to use water efficiently.

 

c)           WC/WDM should be considered as part of the water resources and water supply planning process

The implementation of WC/WDM measures could provide a more cost effective or appropriate solution to reconciling growing water demand with existing water resources or infrastructure.  Where water is used inefficiently WC/WDM could postpone the need for premature capital infrastructure such as dams and bulk treatment works.

 

 

Definitions of key concepts

 

The fundamental principles are associated to the three concepts of Water Conservation, Water Demand Management and Integrated Planning.  Although these terms are commonly used they have different meanings according to each stakeholder's needs and perspective.  For clarity and common understanding these terms have been defined.  The definitions should not be considered as exact and should be read in the context of the South African perspective and need for WC/WDM.

 

1.1.3        Water Demand Management

 

Definition:

 

The proposed definition for WDM is as follows:

 

“The adaptation and implementation of a strategy or programme by a water institution or consumers to influence the water demand and usage of water in order to meet any of the following objectives: economic efficiency, social development, social equity, environmental protection, sustainability of water supply and services, and political acceptability.”

 

WDM should not be regarded as the objective but rather a strategy to meet a number of objectives.  One reason why the full potential of WDM is often not recognised is because it is often perceived or understood in a limited context.  It is common to equate WDM only with programmes such as communication campaigns or tariff increases.  WDM should be considered as a broader strategy that requires the development and implementation of systems and measures associated with managing the overall use of water.

 

The scope of WDM includes both distribution management and customer or end user demand management.

 

1.1.4        Water Conservation

 

Definition:

 

The proposed definition for Water Conservation is as follows:

 

The minimisation of loss or waste, care and protection of water resources and the efficient and effective use of water.”

 

What is Water Conservation?

 

WC is the overall concept that requires the effective management and protection of water resources.  WC should be considered both an objective in water resource management as well as a strategy for WSI.  This implies that irrespective of the WDM objectives, it is necessary also to have long-term WC objectives, which recognise that South Africa is water scarce and a water stressed country.  Cognisance should also be taken of the adverse effects of global climate changes.

 

Link between WC and WDM

 

In general WDM can be considered a component of WC.  Figure 1 illustrates various types of WC measures in the entire water supply chain.  A potential difference between the concepts of WC and WDM is that WC focuses on the efficiency of water resources where WDM may focus on achieving the most beneficial solution to water services from various perspectives, including social and economic.

 

A typical example where WC and WDM may not be entirely aligned is when a WSA does not target the reduction of water demand from paying affluent domestic consumers.  A WSA may prioritise measures to reduce non-revenue consumption, but perhaps be reluctant to target WC/WDM to paying consumers in order to avoid reducing their income.  The WC perspective however which recognises the long-term scarcity of available water resources, requires that all consumers adopt a conservation culture and ethic.  Such an objective cannot be achieved overnight, and activities to achieve this must be continuous and ongoing.

 

Although the above example highlights potential differences in WC and WDM objectives, it is not practical to separate them, and the objectives developed in the proposed framework of action combine both the concepts of WC and WDM.

 

Figure 2: Typical Water Conservation activities throughout the supply chain

 

 

Water Resource Management

Water quality management

                                       Social awareness and education

Rehabilitation of a water resource

Dam storage optimisation

Removal of invading alien plants

Drought Management

 

 


Distribution Management

Pressure management

Metering

Replacement of infrastructure

                                       Preventative maintenance

Infrastructure optimisation

WDM

 
                                       Loss minimisation

Dual distribution systems

 

 


WC

 
                                       Consumer Demand Management

Social awareness and education

Retro-fitting

                                       Effective pricing

Effective billing

Loss minimisation (repair leaks)

                                       Regulations

 

 


Return flow management

Minimising losses

Minimising infiltration of storm water

Minimising pollution

Reclamation

Polluter pays /Effluent Charges

 

 

 

 

1.1.5        Integrated Planning

 

Internationally the term Integrated Resource Planning is widely used to signal a new approach to planning where WC/WDM measures are considered as a planning option to traditional supply side management options.  In South Africa however we commonly refer to Integrated Water Resource Management and the term Integrated Resource Planning may cause confusion.  In order to avoid confusion with other terms and processes in South Africa it has been decided to refer to the similar concept of Integrated Resource Planning as Integrated Planning.

 

Definition:

 

The proposed definition for “Integrated Planning” is:

 

“ A holistic way of analysing the change in demand and operation of water institutions that evaluates a variety of supply-side and demand-side management measures to determine the optimal way of providing water services.”

 

What is Integrated Planning?

 

Integrated Planning, or integrated least-cost planning, is a process for determining the appropriate mix of demand-side and supply-side resources expected to provide a long-term, reliable service to users at the lowest reasonable total cost.  It maximises benefits to society and minimises the negative impact to the environment.  IP for water institutions is an evolving concept with certain parameters such as avoided costs and cost-benefit tests that need to be appreciated.

 

All demand-management activities that decrease demand tend to affect supply management because existing system capacity is released for other customers and users.  The redirected capacity can be compared to that provided by the development of new capacity.  Taking this concept further leads to the introduction of “negalitres”, water “produced” through conservation and efficient use of existing resources.

 

The opportunities for WC/WDM exist owing to high levels of loss and inefficient use.  It is also important to note that water is most often used for the service derived from it and not for the water itself.  Some examples to illustrate this in the industry, mining and commercial water use sector are:

 

a)      Cooling.  The objective is to cool generators or heat exchange equipment or processes. Through new technologies dry (air) cooling systems are now available reducing the need for water significantly without changing the end result or objective.

 

b)      Washing of bottles and containers.  The objective is to clean bottles and containers before they are filled with the end product.  New processes allow for the recycling of water used for cleaning thus reducing water consumption considerably.

 

It has been estimated that in the industry, mining and commercial water use sector, water loss and inefficient usage could be as high as 20%.  The IP process can determine at what rate and cost these inefficiencies can become an increased supply.

 

1.1.5.1     How is IP different from traditional planning

 

It is wrong to regard IP as something completely new or as the “same old thing” from what many water institutions are currently doing.  There are four differences of IP from the previous planning practises that are worth identifying:

 

a)      Integration of planning to achieve the best results of society.  Previous planning practises by many institutions focused on the best-perceived solution often from the institution’s perspective and not from society’s.

b)      Water demand-side management measures are considered as an alternative resource option and not a separate campaign

c)      Evaluation criteria of all possible alternative solutions must be comprehensive and include social, economic, institutional and environmental aspects;

d)      Evaluation criteria must be looked at from the life cycle of the different measures and not just on implementation.

The role of WC/WDM for the industry, mining and POWER GENERATION water use  sector

 

The role and objectives of WC/WDM in the industry, mining and commercial water use sector, are looked at from the perspective of the consumer and the perspective of water authorities and national government.

 

Consumer perspective

 

The most common primary objective of WC/WDM from the Industry, Mining and power generation (IMP) consumer’s perspective is to reduce costs without negatively affecting their business.  Other objectives could include the following:

a)      improve the organisations' environmental image and status;

b)      meet regulatory requirements;

c)      to contribute to the local, regional and national objectives of sustainable water resource management;

d)      meet national or international standards either imposed on them (i.e. international parent company prescribing) or meet standards that will enhance their business opportunities (ISO 14000).

 

Water authorities and Government perspective

 

IMP is one of the water use sectors with the largest expected growth in demand, requiring the continuous development of new water resources and infrastructure.  The agricultural water sector, although it uses more than 50% of the water resources in South Africa, has had its growth in demand restricted in a number of areas throughout the country.

 

The primary objective of WC/WDM in the industry, mining and commercial water use sector is to postpone the need for further augmentation schemes and expensive bulk infrastructure using sound resource economic principles.  Other objectives include:

a)      protect the environment and water resources from pollution (industry is one of the largest contributors to pollution);

b)      contain the future increase in the cost of water ;

c)      ensure the sustainability of water resources.

 

The government recognises the industry, mining and commercial water use sector’s importance in the economic sustainability and growth for the country and will not promote WC/WDM to the detriment of this sector.  It regards the allocation of water resources to this sector as one of its highest priorities.  This does not, however, imply that water should automatically be re-allocated from consumers such as farmers who have less economic output through the use of water.

 

The allocation of water to consumers cannot only be based on the economic output, but also needs to consider environmental and social issues.  The reallocation of water from agricultural purposes, for example, can cause soil erosion and significant damage to the environment, as well as loss of jobs to the rural population.  The priority parameters that are needed to determine the allocation of water resources are the efficiency of use according to benchmarks and best management practices for that water usage.

 

The option of meeting the growth in water demand for the industry, mining and commercial water use sector, through the reallocation of water resources from other sectors in the short–term, is politically sensitive and needs careful consideration.  The implementation of the first tier water tariff will introduce market forces in the allocation of water, but this needs to be implemented gradually and in a fair and equitable manner.

 

In a number of catchments such as the Vaal River system there are already policies that prevent agricultural users from increasing their demand and farmers are required to implement WC/WDM in order to increase their productivity.  It may, therefore, not be feasible or fair to expect farmers, in the short-term, to further relinquish existing water rights to meet the water needs of other sectors that may not be efficient.  This does not imply that the re-allocation of water resources in the short-term should not be considered, but the following guidelines will need to be adhered to:

a)      re-allocation of water resources should be done by mutual consensus of the current and potential water users and through negotiations of the various parties and stakeholders;

b)      social and environmental considerations must be taken into account;

c)      users requiring additional water resources should be committed to achieving water efficiency through  WC/WDM.


SECTION B: FRAMEWORK OF ACTION

 

national and regional framework of activities

 

The implementation of WC/WDM will need to be managed on both a national perspective and a regional or catchment perspective.  The framework of activities are described in the following categories:

 

a)      Classification of water users

b)      Benchmarking

c)      Demand targets, projections and performance auditing

d)      Water Conservation programmes

e)      Communication and public awareness

f)        Institutional aspects

 

cLASSIFICATION OF BUSINESSES

1.1.6        Classification system

 

Objective

Earlier in the strategy document the question was raised regarding the applicability of one generic strategy across the full spectrum of businesses in this User Sector.  Should the assumption of specific adaptive strategies be valid, then one will have to consider the classification of the businesses.  This is supported by the fact that the implications of water conservation will vary tremendously according to the type of business, the applicable processes and their water requirements.  Furthermore, the extent to which a business, or group of businesses, is regulated, and the extent to which it will be expected to become actively involved in water resources management, will depend on the scale of its water utilisation and wastewater discharge.

 

Approach

A system will be developed to classify businesses in the industry, mining and commercial water use sector based on individual water utilisation and wastewater discharge requirements. 

 

This will be the responsibility of DWAF and the Business Representatives and will take cognisance of audit results.  The following aspects will be considered in the classification system :

 

a)      the type of business;

b)      the purposes for which water is used;

c)      the specific industry processes;

d)      the water licence requirements of the business (i.e. self serviced or serviced by a water services provider);

e)      the metered quantity and quality of water utilised and wastewater discharged;

f)        the extent to which water is recycled (i.e. the ratio of consumptive to non-consumptive use); and

g)      the efficiency and effectiveness of water utilisation.

 

Although there could be a large number of categories based on the above criteria, the classification will be kept as simple as possible.  It will also take cognisance of the Industry Clusters Initiative of the Department of Trade and Industry.  However, the primary purpose of the classification will be to identify those businesses that have the greatest impacts on the water resources in terms of water utilised, wastewater discharged and the efficiency and effectiveness thereof.  The business categories will be classified and prioritised by the relevant Catchment Management Agency, or DWAF where Catchment Management Agencies do not exist, or the relevant Water Services Provider.

Guidelines for implementation

Short-term:  Design a classification system.

Medium-term:  Classify the businesses according to the classification system.

Long-term:  Although the emphasis will be on self-regulation, businesses will be subject to varying degrees of regulation as described in the remainder of this document.

 

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

Other

1.       Design classification system

2.       Classify businesses (note 1)

3.       Regulate businesses

m

m

m

m

m

m

m

 

Key

DWAF

CMA

WSP

BR

Other

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

None

i

m

Main responsibility

Facilitator

Stakeholder

Note 1:  Those businesses which service their own water requirements will be classified by the Catchment Management Agencies (CMA) when processing water licences, and those businesses serviced by Water Services Providers (WSP) will be classified by the WSPs.  The WSPs will notify DWAF and the relevant CMA through their WSDPs.  It should also be noted that the classification would depend to a large degree on the specific purpose of water use.

1.1.7        Database of businesses

Objective

As mentioned previously, there are no databases of information regarding water services and water use within the industry, mining and commercial water use sector.  The purpose of such databases would be to provide information to make informed decisions relating to water resources management in the User Sector.  Following the classification of businesses, it makes sense that certain businesses be monitored and tracked according to their water use and wastewater discharge performance criteria.  The databases will provide a repository for this information and other audit results.  The objective will be to facilitate self-regulatory performance monitoring.

Strategy

National, regional and local levels of databases will be developed for the purposes of monitoring the water-related performance of businesses.  It is obvious that there are too many businesses for all of them to be included in the databases, and only those businesses that have the greatest impact on the water resources will be considered (i.e. the high priority categories outlined above).  The relevant CMA or WSP will have the responsibility for monitoring the performance of these businesses.

 

Guidelines for implementation

Short-term:  Design a simple pro-forma database, and develop individual regional databases to be adapted for local conditions and requirements.

Medium-term: Populate the individual databases, develop self-regulatory performance monitoring mechanisms, and set acceptable time related targets for data capture.

Long-term:  Maintain the individual databases according to specific time related targets and ensure that data can be accessed by members of the User Sector.

 

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

Other

1.       Design a pro-forma database

2.       Refine individual database designs

3.       Populate individual databases

4.       Develop self-regulatory mechanisms

5.       Maintain individual databases

m

m

i

m

m

m

m

m

m

m

m

 

Key

DWAF

CMA

WSP

BR

Other

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

None

i

m

Main responsibility

Facilitator

Stakeholder

 

benchmarking

Integral to the WC/WDM strategy and approach adopted by the department is the development of benchmarks and best management practices for all water users. The role and need of benchmarks is looked at in detail from the perspective of the government and from the perspective of the consumers.

 

Objective

Businesses are often unaware that they are performing above or below the norm in areas relating to water conservation.  It is essential that some sort of feedback on performance be established.  Ideally this feedback should be confidential, but it is important for businesses to get an indication of their relative performance for specific industry processes against established norms.  This creates a competitive environment and provides and a positive result of all of their efforts in setting targets and monitoring performance.

Strategy

Benchmarking of industry processes against similar operations elsewhere (both in South Africa and abroad) will be undertaken to provide a relative indication of performance.  The performance indicators discussed in Section 9.3.2 will provide the basic information for the benchmarking, however, other parameters will also be taken into account.  Performance norms and standards will also be developed and published so that the other businesses can compare their own levels of performance.  Furthermore, industry norms and standards relating to best management practices in the various processes will be researched and developed.  The emphasis will be on developing a category of the ISSO range of standards.

Guidelines for implementation

Short-term:  Design a process for benchmarking, prioritise sub sectors according to identified criteria, do international research on benchmarking for the IMP sector and implement pilot benchmarks in certain sub-sectors

Medium-term: Implement process for benchmarking in all sub sectors

Long-term:  Update and maintain benchmarks.

 

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

Other

1.       Design a process for benchmarking

2.       Do international research

3.       Prioritise sub sectors for benchmarking

4.       Implement process in pilot sub-sectors

5.       Implement process in all sub-sectors

6.       Update and maintain

m

m

m

m

m

m

m

m

m

 

Key

DWAF

CMA

WSP

BR

Other

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

None

i

m

Main responsibility

Facilitator

Stakeholder

1.1.8        Role of benchmarks from the consumers' perspective

 

Identify the opportunities of WC/WDM measures

Consumers will be able to identify opportunities in reducing the water demand of various processes if they can relate their own water usage to that of available and acceptable benchmarks.

Develop targets for achieving water and cost efficiency

By comparing their water use with benchmarks, consumers can develop their own short-term and long-term demand targets based on their individual circumstances and economic criteria.

Assist in the planning

New consumers, or consumers wishing to expand their functions, can use benchmarks to carry out their planning.  Benchmarks can assist consumers to determine any number of planning parameters including strategic, location, technical design, financial and economic.

Assist in the management and operations of water systems and water utilisation processes

Monitoring water demand according to benchmarks can assist a variety of consumers in the effective management and operation of their water supply systems and water utilisation processes.  A water loss benchmark value, for example, will assist a consumer to determine a plan of action and assist in determining the need for rehabilitation of the system.

Enable consumers to comply with national and international standards

Accreditation for various standards, such as ISO, requires that entities comply with various environmental parameters including water use efficiency.  Entities striving for accreditation will be able to refer to the benchmark values and show compliance with specified requirements.

Environmental image and status

Consumers are becoming more aware of their need to have a good environmental record and image.  By showing compliance with benchmark values, entities can promote their environmental status and image.

Equity in water allocation

Consumers may derive some comfort in knowing that there are national benchmarks that can be used in the time of drought or water restrictions to determine demand quotas for individual consumers.  In the past, during water restrictions, efficient water users were faced with similar restrictions to non-efficient users, and such a percentage reduction.

1.1.9        Role of benchmarks from government's perspective

Planning of water resources

The development of further infrastructure of water resources has become expensive and requires international funding.  This has an impact on the national economic indicators.  In the interests of environmental protection, economic efficiency, social considerations and sustainability of water resources for the future, the government needs to incorporate the opportunities of WC/WDM in the planning of water resources.  Benchmarks can assist water resource planning to determine the role of WC/WDM.

Prioritising WC/WDM measures and strategy

The benchmarks can be used to prioritise the department’s WC/WDM strategy.  Water inefficiencies (identified using the derived benchmark values) can be used as one of the key parameters to determine the efforts of the department in supporting and promoting other WC/WDM strategies.

Tariff determination

Benchmark values can be used by both the department and other water services institutions to determine equitable tariffs.  Based on local and regional WC/WDM strategies, water tariffs can be used as incentives for consumers to become more efficient.  The cost drivers of further infrastructure can also be linked to inefficient users to ensure equity amongst all consumers.

Drought contingency planning

DWAF and water services authorities can use benchmark values to plan for drought contingencies and determine parameters, such water quotas, for individual consumers based on a fair system.

Water allocation parameters

Benchmarks can ultimately be used to assist in evaluating application and licensing for water applications.  It must be stressed that water efficiency is only one of various parameters that will be used in evaluating water applications in a comprehensive process.  Water efficiency considerations, however, can only be fair and effective if acceptable benchmark values are available.

Development of a national information system

In a country where water availability is becoming increasingly scarce, knowledge regarding water usage is essential.  The National Water Act and Water Services Act require the establishment of a national information system on water usage.  The development of this system needs to include benchmarks parameters.  The project to develop the benchmarks will also assist the department in understanding and improving the structure and format of the national information system currently being developed.

 

demand targets and performance auditing

1.1.10    Water targets and water balance

 

Objective

If one is serious about water conservation then demand targets should be set and performance monitored.  However, before targets can be set, the objective of a business should be to understand its use of water and wastewater discharge requirements.  Much in the same way that expenditure is analysed and budgeted, so too should the water related elements. Consumers with large premises and different processes should install meters and should carry out monthly water balances in order to enable them to analyse their water use. Furthermore, another objective of understanding the water use and wastewater discharge requirements is to determine the impact on the overall water environment, and to ensure that this is mitigated.

 

The benchmarks developed as part of the process described in section 9.2 could be used as a guide for the development of demand targets, but it is accepted that situations could vary and consumers may take some time before they achieve the desired benchmarks.

 

Strategy

If not already understood, businesses will develop an understanding of the interactions between their business processes and their water utilisation and wastewater requirements. Consumers should submit their demand targets indicating the impact of a water conservation programme for a period of at-least ten years to the institution that supplies them with water. The demand targets are necessary so they can be evaluated by the water institution and also be used to determine the most appropriate water resources management strategy for the area.

Guidelines for implementation

Short-term:  Determine the uses of water and the wastewater requirements for individual businesses.

Medium-term:  Project future water utilisation and wastewater discharge requirements, and capture on the individual databases.

Long-term: Undertake pilot projects and commission research and development into the drivers of water demand (and wastewater).

 

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine water uses & waste requirements

2.       Project future requirements

3.       Include in databases

4.       Pilot projects & research and development

i

m

m

m

i

m

m

i

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

 

1.1.11    Performance auditing

Objective

Once a business understands its water utilisation and wastewater discharge requirements, it will be in a position to monitor its performance in this regard.  The setting of performance targets is always a sensitive issue since the implications of water conservation are not easily quantified.  The first step is to determine what the performance indicators should be and then to determine the current levels of performance of these indicators.  The focus here should be on the specific industry processes.  Thereafter, achievable targets can be set and the performance monitored and reported.  The objective of this exercise is to achieve the optimal balance between effective and efficient water utilisation and wastewater discharge.

Strategy

Water utilisation and wastewater discharge performance indices for all appropriate business processes will be determined and published.  Following this, all businesses will set targets and the performance indices will be monitored.  It should be noted that certain infrastructure might have to be installed by businesses to enable them to monitor these indices.  Businesses listed on the databases mentioned previously will provide the relevant Catchment Management Agency or Water Services Provider with performance reports.  The performance status of the businesses will then be entered into the database.  Although self-regulation is being promoted, audits of those businesses listed on the databases will be undertaken on a regular basis.  Ad-hoc audits of the other businesses will also be considered.

Guidelines for implementation

Short-term:  Determine water utilisation and wastewater discharge performance indices for individual industry processes.

Medium-term:  Set performance targets, install meters and monitoring systems and submit performance reports.

Long-term:  Design and undertake performance management audits.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine performance indices

2.       Set performance targets

3.       Install monitoring systems

4.       Submit performance reports

5.       Design audit systems

6.       Undertake performance audits

i

m

m

m

i

m

m

i

i

m

m

m

i

i

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

Note 2:  Performance auditing will be part of the ongoing review process of water licensing.  Catchment Management Agencies, or DWAF where Catchment Management Agencies do not exist, will be responsible for issuing and reviewing the licences in this regard.  The history of performance of either individual businesses or Water Services Providers, whomever is applying for a licence, will become a criterion in the granting of future licences.

Water conservation programme

Objective

When implementing water conservation measures, there are several important issues that must be taken into account.  It is clear that reducing wastage in order to promote greater profit margins should be a fundamental issue that requires little additional motivation.  This, however, is not normally the case.  The measures required to reduce waste are often of a capital nature, whilst the savings will be reflected on an operating budget.  Although such actions generally pay for themselves over a relatively short period, it is often difficult for businesses to motivate for, and to secure the required capital budgets.  Furthermore, the cost of water is often a rather small item on a business’s operating budget.  The objective is therefore to develop water conservation programmes that are a prioritised and scheduled suite of interventions for individual businesses.

Strategy

With the help of the relevant Catchment Management Agency or Water Services Authority, businesses will develop a water conservation programme.  The water balance analysis and the water audit, described above will provide an indication of the extent of any water conservation problems and possible interventions.  Typical technical interventions are:

·        Domestic:  retrofitting water saving devices;

·        Irrigation:  scheduling and application; use of indigenous plants; mulching.

·        Process:  new technologies and processes that utilises less water.

·        Cleaning:  alternative methods of cleaning; reclaimed water.

·        Cooling:  air cooling, multiple pass cooling; higher water quality tolerances; reclaimed water.

·        Fire fighting:  pressure management; separate systems; reclaimed water.

·        Water treatment:  management and de-watering of sludge; more efficient technologies and processes.

The elimination of leakage and measurement of water use are common interventions, no matter what the use.  Education, awareness and marketing are also common and are addressed.

The costs of implementing water conservation interventions and the benefits of the reduced water utilisation will be determined and assessed by means of a cost-benefit analysis.  Furthermore, businesses that generate wastewater will benefit in that the reduction in use will have a corresponding reduction in wastewater and therefore reduction in the treatment and disposal thereof.  The savings in water use costs discussed above will give an indication of the level of funding that can be justified, on purely financial grounds, for allocation to water conservation.  Once accepted by the relevant Catchment Management Agency or Water Services Provider, a business will systematically implement its water conservation programme.

Guidelines for implementation

Short-term:  Determine the water conservation problems and define appropriate interventions.

Medium-term:  Determine the benefits and the costs of water conservation for individual businesses.

Long-term:  Undertake cost-benefit analyses, develop and implement the water conservation programme.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine WC/WDM problems & solutions

2.       Determine costs & benefits of WC/WDM

3.       Undertake cost-benefit analyses

4.       Develop WC/WDM programme

5.       Implement WC/WDM programme

m

m

m

m

m

i

i

i

i

i

i

i

i

i

i

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

1.1.12    Wastewater reclamation

Objective

More often than not, businesses that discharge wastewater incur greater expenses in this regard than they do in the purchase and/or purification of water.  As a result, there is always the danger that the wastewater is diluted so that it meets receiving water quality objectives.  Although not necessarily a consumptive use, this practice can influence water resources allocations.  Furthermore, wastewater discharges either to sewer systems, or into an open river system, are notorious in terms of their water quality problems and pollution.  The objective is therefore to promote the practise of businesses containing all their wastewater on site and recycling it as much as possible.  The principle of cleaner production technology and waste minimisation (CP/WM) should be the principal objective here.  Furthermore, the Waste Discharge Charge System, which is currently under development, will provide incentives to minimise waste.

Strategy

Wastewater discharges will be monitored carefully by the relevant Catchment Management Agency or Water Services Provider.  Although both the quantity and quality of the discharges preferably should be monitored, the emphasis will be on routine sampling of water quality for the businesses with large discharges for compliance with the requirements of the discharge permit.  The water balance analysis described will also be evaluated to ensure that excessive water is not being used for dilution purposes.  Individual businesses will also determine the potential for wastewater reclamation, whilst the relevant Catchment Management Agency or Water Services Provider will evaluate the regional significance of wastewater reclamation.

Guidelines for implementation

Short-term:  Monitor wastewater discharges of those businesses identified from the regional databases.

Medium-term:  Assess water balances for excessive use relating to wastewater

Long-term:  Determine the potential for reclamation and develop alternative methods of recycling water.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Monitor wastewater discharges

2.       Reconcile demand and wastewater

3.       Determine wastewater recycling potential

m

m

i

m

m

m

m

i

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

 

COMMUNICATION, PUBLIC AWARENESS AND EDUCATION

1.1.13    Terminology

 

Motivation

The various Water Acts, Regulations and other related documentation in circulation at present in South Africa contain a plethora of terms and definitions related to water resources management, many of which differ and conflict each other.  The water industry is battling to come to terms with these and even the professionals are having communication problems.  Furthermore, the User Sector also makes use of terminology that has the potential to be confusing.  The success of implementing any water conservation strategy will depend to a large extent on communication, and the first step in this regard will be a common understanding of the relative terms and definitions.  The objective therefore is to provide definitions of all terminology relating to water resources management used both in the water industry and in the User Sector.

Strategy

A concise, stand-alone document outlining all the water related terms and definitions would be drafted and reviewed by water resources professionals so that there is general consensus in this regard.  Water resources management terms that are specific to the User Sector will also be included in the document.  The document will be edited and supported with simple diagrams so that the layman or a member of the general public will understand it.

Guidelines for implementation

Short-term:  Develop a comprehensive list of water resources management terms and definitions.

Medium-term:  Review the terms and definitions with relevant professionals and industry representatives.

Long-term:  Design, draft and publish the document.  Circulate it to all stakeholders and ensure that it will be made available from resource centres.

 

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       List of terms and definitions

2.       Review the terms and definitions

3.       Publish the document

i

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

Note 3:  This strategy is applicable to all User Sectors and consideration should be given to making it a joint strategy.

1.1.14    Marketing and publicising water conservation

Objective

The current water related legislation promotes water conservation very strongly.  DWAF and the other Water Services Institutions, however, have neither the manpower nor the budgets to regulate and monitor compliance in this regard.  To this end, DWAF promotes self-regulation and therefore have to rely on marketing water conservation to the User Sector to communicate their requirements.  On top of this, successful water conservation initiatives need to be published, as do new technologies, processes and approaches to conserving water in the User Sector.

Strategy

A marketing campaign will be designed to promote water conservation amongst the User Sector.  There will be a lot of overlap between the marketing campaign and the education and awareness initiatives proposed.  The focus of the marketing campaign, however, will be on promoting self-regulation and communication.

Guidelines for implementation

Short-term:  Develop and design a national water conservation marketing campaign for the User Sector.

Medium-term:  Develop appropriate marketing material and media for the campaign.

Long-term:  Implement the campaign.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Design water conservation campaign

2.       Develop marketing material

3.       Initiate water conservation campaign

i

i

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

1.1.15    Education and training programmes

Objective

Many businesses acknowledge that reducing water wastage in order to reduce costs and therefore promote greater profit margins is common sense, however, certain businesses continue to overlook this aspect.  Furthermore, many businesses lack the technical insight on how to undertake water conservation and need guidance in this regard.  Focused education and training programmes will go a long way to helping businesses in this regard.

Strategy

Initiatives will be developed to educate businesses on issues of water conservation.  New material on water conservation in the specific business categories will be developed for distribution.  Education and training opportunities will be investigated with all relevant Sectoral Educational Training Authorities.  Furthermore, the relevant Catchment Management Agency or Water Services Provider will set up training facilities for businesses in the fields of water auditing and monitoring.  An education and training programme will be established, which will build on existing initiatives.  It will also address pollution and wastewater management including CP/WM) and the whole concept of integrated catchment management.

Guidelines for implementation

Short-term:  Design an education and training programme.

Medium-term:  Develop material on water conservation in specific business areas.

Long-term:  Set up training facilities for water auditing and monitoring, and implement the education and training programme.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Design education & training programme

2.       Develop education & training material

3.       Set up facilities for training

4.       Implement the programme

i

i

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

1.1.16    Water conservation information centres

Objective

As discussed above, good communication will be the basis of a successful water conservation campaign.  One of the biggest problems will be to provide the public with an easily accessible repository of information related to water conservation.  On top of this, it is often difficult, if not impossible, for the public to report water conservation problems to the appropriate authorities.  To this end, water conservation information centres need to be established.

Strategy

Regional and sectoral water conservation information centres will be established using existing structures such as the public affairs division of the relevant Catchment Management Agencies, Water Services Providers and large businesses.  The existence of these information centres will be publicised in the marketing campaign mentioned previously.  This will enable stakeholders in the User Sector to gain access to appropriate water conservation and institutional information.

Guidelines for implementation

Short-term:  Determine the need for information centres and the capacity within relevant institutions to fulfil this requirement.

Medium-term:  Design the functional and resource requirements for typical information centres.

Long-term:  Establish information centres and co-ordinate activities.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine the need for the centres

2.       Determine capacity for the centres

3.       Design functional/resource requirements

4.       Establish the centres

5.       Co-ordinate the activities

m

i

m

m

m

m

m

m

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

Note 4:  This strategy may be applicable to all User Sectors and consideration should be given to making it a joint strategy.

INSTITUTIONAL ASPECTS

1.1.17    Water conservation forums

Objective

An important aspect required for successful water conservation is the ability to network and share information, tactics and experience with colleagues.  Workshops or forums will provide an opportunity for managers and planners to discuss any problems and/or successes they have had in their quest to reduce wastage and pollution.  Existing and soon to be implemented forums, such as those for the Water Management Areas, will be utilised as far as possible.

Strategy

Water conservation forums will be set up, or existing forums will be expanded, so that the various issues concerning water conservation can be discussed within the various business sectors.  These forums will be created on the lines of those envisaged for the Catchment Management Agencies, within which specific focus should be provided on each of the User Sectors.  Representatives from DWAF, or the relevant Catchment Management Agency, will chair the individual forums.  The Chairperson will be responsible for driving the various initiatives in the different business areas; arranging for presentations from various suppliers and/or specialists in the field of water conservation; and ensuring that all of the business sectors are aware of the latest developments and techniques in water conservation.

Guidelines for implementation

Short-term:  Determine the need for water conservation forums and the capacity within the relevant CMA to fulfil this requirement.

Medium-term:  Design the functional and resource requirements for the forums.

Long-term:  Establish the forums and co-ordinate the activities.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine the need for the forums

2.       Determine capacity for the forums

3.       Design functional/resource requirements

4.       Establish the forums

5.       Co-ordinate the activities

i

i

m

m

m

m

m

m

m

m

m

m

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

Note 5:  This strategy may be applicable to all User Sectors and consideration should be given to making it a joint strategy.

1.1.18    Investigations and pilot projects

Objective

Although many of the strategies described above comprise tasks that include pilot projects and investigations, these are better stated in a separate strategy.  The increase in water prices in future and the ongoing need to review water resources allocations to ensure the most beneficial use of the resource both necessitate a need for increased knowledge and technology regarding water conservation.  Some of the larger businesses have established research and development sections that can also concentrate some of their efforts on water conservation.  The objective therefore is to compile a prioritised list of water conservation related investigations and pilot projects, and for both the businesses from the User Sector and the Government related institutions to become partners in addressing this research and development needs.  It is understood that many of the businesses comprising the User Sector are in a competitive environment and it is not the intention to compromise confidential research and development programmes of individual businesses.  The emphasis will be on collaborative research requirements.

Strategy

The requirements for research and development into water conservation in the User Sector will be determined and prioritised.  Investigations and pilot projects will be conceptualised, designed and implemented according to the priorities.

Guidelines for implementation

Short-term:  Determine the research and development requirements for water conservation in the User Sector.

Medium-term:  Design and prioritise investigations and pilot projects in this regard.

Long-term:  Undertake the investigations and pilot projects.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine the research requirements

2.       Determine the research priorities

3.       Conceptualise and design pilot projects

4.       Implement pilot projects

m

m

m

m

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

Note 6:  This strategy may be applicable to all User Sectors and consideration should be given to making it a joint strategy.

1.1.19    Support structures

Objective

Many of the strategies described above have alluded to the establishment of support structures that can facilitate and promote water conservation in the User Sector.  Once again, these are better stated in a separate strategy. The objective will be to determine the requirements for support structures and to develop mechanisms for implementing these.

Strategy

The type of support structures that are required will be determined, as will their roles and responsibilities, how they will function, and what their resourcing requirements will be.

 

Guidelines for implementation

Short-term:  Determine the requirements for support structures.

Medium-term:  Design institutional structures for the support structures.

Long-term:  Implement the support structures.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Determine support structure requirement

2.       Design support structures

3.       Implement support structures

m

m

m

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

1.1.20    Incentives and disincentives (penalties)

Objective

The savings realised can often cover the costs of implementing water conservation measures, but there is normally a need for some financial incentive or seed funding to initiate the process.  The relevant authorities and the User Sector as a whole should strive to make water conservation a self-financing initiative.

Strategy

The Water Services Authorities, along with the Business Representatives, will devise a system of incentives and penalties that reflect the performance of businesses as is discussed in the section above.  These incentives and disincentives (penalties) could comprise part of the catchment management charge that will be levied to all users in future.  Cognisance will be taken of the investigations into economic instruments for general environmental management being undertaken by the Department of Environmental Affairs.  Consideration could be given to amending the charge so that businesses that perform well will be given a rebate, and those that do not perform well will incur the full charge.  The costs of the rebates will be determined such that they balance with the income generated from the full charges.

Guidelines for implementation

Short-term:  Determine appropriate system of incentives and disincentives (penalties).

Medium-term:  Implement the system along with the performance management aspects.

Long-term:  Review incentives and penalties according to current performance.

Responsibilities for implementation

Activity

DWAF

CMA

WSP

BR

IB

1.       Design incentive system

2.       Implement incentive system

3.       Manage the incentive system

i

i

i

m

m

m

m

m

m

Key

DWAF

CMA

WSP

BR

IB

Department of Water Affairs and Forestry

Catchment Management Agencies

Water Services Providers

Business representatives

Individual businesses

i

m

Main responsibility

Facilitator

Stakeholder

Note 7:  This strategy may be applicable to other User Sectors and consideration should be given to making it a joint strategy.


CONCLUSION

 

In South Africa the role of WC/WDM by the Industry, Mining and Commercial water use sector is a relatively new concept.  Many observers would say that businesses are always striving for efficiency in order to reduce their costs and that government should not interfere with their operational and management practises.  The reality however is that due to the historically cheap cost of water, often water efficiency was not considered as a key issue.  Although the costs of water supply have risen considerably over the last few years, businesses have become so used to some of the non-efficient practises they are not aware of the opportunities of reducing their water demand and at the same time reducing their own costs.

 

The requirement for WC/WDM in the Industry, Mining and Power generation sector can however be very contentious.  Industries that get their water supply from water services institutions provide much needed income to these institutions and the reduction of water sales can have negative consequences not only for the water institutions but also for all the water consumers.  For this reason the strategy proposes that individual water consumers should implement WC/WDM on a voluntary basis or in specific areas where Catchment Management Agencies, or Water Services Authorities can request water users to develop a WC/WDM programme.  Water supply circumstances can vary considerably throughout the country and therefore any decisions on imposing or requiring the implementation of WC/WDM must be specific to the requirements and specifications of any local, regional or catchment strategy.

 

The WC/WDM strategy for the Industry, Mining and Commercial water use sector provides both a description of the principles, concepts and need for WC/WDM and a framework of action.  The perceptions and understanding on which this document is based needs to be tested, and continuously updated and it is therefore imperative that key stake holders comment on and participate in the further development of this WC/WDM sectoral strategy.